See below for step-by-step instructions on how to connect a replacement Wireless Genie Mini.
A. Disconnect and remove any adapters that were connected to the cable cord that went into the back of your old device.
B. Connect all the cables and accessories to your replacement Wireless Genie Mini, connecting the power cord last.
Learn how to connect your Wireless Genie Mini to your TV
C. Power on your Wireless Genie Mini and your TV. “Connecting to Video Bridge” screen should appear.
Return your non-working Wireless Genie Mini. You must return it within 7 days to avoid non-return fee of $45.
a. Pack up ONLY your non-working Wireless Genie Mini and power cord in the box your replacement Wireless Genie Mini came in using the packing materials provided in the box. DO NOT INCLUDE your remote control, cables, accessories, or any personal equipment such as DVD players.
b. Tear off the receipt tab on the bottom of the return shipping label and keep for your records. Affix the return shipping label over the original shipping label.
c. Drop off the box at your local Post Office™ or FedEx® location. Regardless of which option you choose, you can track your shipment on www.FedEx.com as they are in partnership with the United States Postal Service® for these shipments.