Questions Commonly Asked by Our New Customers

Excited about your upcoming DIRECTV service? So are we. Here’s some information we think you’ll find useful as you prepare for your installation.

• What can I expect from my DIRECTV installation? (Includes a help video)
• Can I reschedule or cancel my installation appointment online?
• Can I get DIRECTV if I live in, or am about to move to, an apartment, condo, or rented house?
• I ordered bundled DIRECTV/Internet/phone services. Who will install the Internet and/or phone service?