Troubleshoot receiver error codes & messages

In rare instances, you may see a message with an error code on your TV screen. In most cases, you can easily resolve the issue yourself by restarting your receiver or by following our step-by-step troubleshooting instructions. Select any of the codes below to get started.

Select by error number:

• Code 203
• Code 614/615/616
• Code 617/618/619
• Code 711
• Code 721
• Code 722
• Code 724/725/726
• Code 727
• Code 731/732/733/736
• Code 734/741/742/743
• Code 744
• Code 745/746
• Code 749
• Code 752
• Code 761/762
• Code 763
• Code 764
• Code 771
• Code 773
• Code 774
• Code 775
• Code 776
• Code 920
• Code 927
• Code 928

Select by message:

• Channel Not Available
• DVR Busy
• Frozen/Pixelated Picture
• No Servers Detected codes 611/612/613
• No Signal, or TV Screen turned black, blue, or gray
• No User Activity
• Receiver is too hot
• TV does not support this program’s content protection