DIRECTV Error Code 745 or 746

These numbers indicate there might be a problem with your receiver’s access card. To resolve this issue, follow the steps below:


Solution 1: Check your receiver’s access card

Step 1: Open the access card door on the front panel of your receiver and remove the access card.
Note: On some receiver models, the access card slot is on the right side of the receiver.

Step 2: Reinsert the access card. The chip should be facing down with the logo or picture facing up.

Still seeing the error message? Try Solution 2.


Solution 2: Reset your receiver

Step 1: Unplug your receiver’s power cord from the electrical outlet, wait for 15 seconds, and plug it back in.

Step 2: Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

Still having issues? Please visit our Technical Forums or call us at 1-800-531-5000 and select the option for technical assistance.