Get help with DIRECTV error code 745 or 746

If you see errors 745 or 746, there may be a problem with your receiver’s access card. To resolve this issue, follow the steps below:


Solution 1: Check your receiver’s access card

1. Open the access card door on the front panel of your receiver and remove the access card.
Note: On some receiver models, the access card slot is on the right side of the receiver.

2. Reinsert the access card. The chip should be facing down with the logo or picture facing up.

Still seeing the error message? Try Solution 2.


Solution 2: Reset your receiver

  1. Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds and plug it back in.

2. Press the Power button on the front panel of your receiver. Wait for your receiver to restart.