Get help with receiver restart errors 14, 15, 18, 19 and 22

What causes these errors?

After restarting your receiver, if you see:

  • Error 14, 15, or 22: There’s a hardware issue with your DVR. Although you won’t be able to record shows, you can still watch live TV.
  • Error 18 or 19: Your receiver and satellite dish aren’t communicating with each other.
How to resolve
Press the red button on your receiver to restart it again. If that doesn’t work, please contact us for assistance.